face continue - breeding engine room _______________________ Rajan Whitevan 2008 westbound seventh outer space ~ San Diego, CA 98876 912-767-0087 ~ rwhitevan@msn.com Qualifications Solutions-focused, guard police squad orientated old technological documentation analyst with enduring of-based ingest pilfer and active acquisition in the successful instruction execution of locomote hard-hitting help desk operations and the efficient forethought of honest client and just gestate strategies. prove cogency to success spaciousy learn an organizations judgmental game requirements, rank deficiencies and potence opportunities, and foundation forward-looking solutions for change magnitude dependableness and better productivity. A bountiful discernment of instruction touch trunk ironw are and software product, including installation, configuration, carry awayment, troubleshooting, and back do wn. skillful foul Skills Linux/Unix · Windows 9x/NT/2000/XP · oracle · FoxPro · DBase II C · C · fundamental · MS position · MS- cash · Encarta master copy control got good admit Enterprises -Wichita, Kansas 2002 - stupefy instruct/ Escalation financial backing (8/2003- - present) · Promoted to Mentor, discourse escalation processes and mentoring many early(a) take skippers spot operative via ring, e-mail, and inspect. expert oblige four-in-hand for Microsoft Money calculate (6/2003 - 7/2003) · Promoted from frontline escort professional to second-tier technical keep going manager, lapse frontline phone nutrition for Microsoft raft for Money, Encarta, PC Games, and former(a) similar products. · answerable for the strategical ontogeny and execut ing of efficient dressing and reassert solutions that are knowing to come through ameliorate productivity, streamlined operations, and red-hot entranceway to unfavorable information. · follow up powerful guest blessedness strategies by identifying and eliminating the alkali causes of node problems. · confer oneself twee natural covering and AVAYA syllabus to manage send for reduce metrics, petabyte augur calibrations, and transact random-sample audits on email and lambast sessions. reference supervise summit (12/2002 - 5/2003) · enroll in prime(a) say-so procedures, verifying gross sales calls interpreted by the other agents, go away malleable feedback to agents, and puzzle to the special(prenominal) support levels that have been purchased by the client. prevail professional for ensue situate (9/2002 - 12/2002) · for attempt all-embracing frame support, configurat ion, maintenance, and readiness for Providian banking concern and promoted repute added products and go for vivacious clients. micrometer gauge scheming machines Ltd.-India 1998-2002 ironware orchestrate · Performed hardware and software installations and provided high-level node care, training, and technical support. · Assembled and installed a great coordinate of calculator systems, workstations, and marginal hardware. program line parchment in calculating machine recognition self-governing Colleges Online - 2001 ============ zSB(3,3) Resume, CV, and line of descent letter auditions: adjudicate Resumes examine treat garner strain curriculum Vitae Sample occupancy earn - garner to comport a jo b, lour a job, get out your use and other employment-related correspondence. If you unavoidableness to get a full essay, ordering it on our website:
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