Internal Analysis on Mr Empanada Restaurant Research Paper

Internal Analysis on Mr Empanada Restaurant - Research Paper Example Its vision as a restaurant is to exceed all the expectations of its clients while also giving back to the company that has supported it. According to its vision, Mr. Empanada will soon make its special delicacies as well known by the American public as hamburgers and pizza (Mr. Empanada). Product/services Identification The main food products created by the Mr. Empanada restaurant are empanadas. Empanadas are actually fried or baked stuffed pastries. They are a Spanish delicacy that has been adopted in many nations due to their delicious taste. It is believed that the Empanada recipe was originally developed in the Middle East but was carried to Spanish Europe by tourists and travelers. Today, Empanadas can be found in almost all nations of the world; with each culture using its preferred stuffing or altering the recipe to suit local tastes. Customer Identification One of the reasons why Mr. Empanada is so successful is because it puts such a high premium on providing the very best f or its customers (Yang and Fu 117). For example, Mr. Empanada often tries to implement the advice that is given in customer reviews when seeking to improve its services. It views customer feedback as a way through which to gauge the popularity of its products and service with its best customers. VALUE CHAIN OF MR. EMPANADA’S RESTAURANT Inbound Logistics Mr. ... Most of its raw vegetables are procured from fixed suppliers. Mr. Empanada also favors the practice of backward integration to ensure that all unnecessary costs are reduced, and also to make sure that it only uses the best quality of products to produce its foodstuffs. It is necessary for the outfit at Armenia Avenue to have distribution networks that can carry food stuffs ready for preparation to each of Mr. Empanada’s six restaurants based in Florida (Mr. Empanada). The restaurant has enormous warehouses from which food supplies are shipped by truck to the different restaurants around Florida. Every franchise of Mr. Empanada is part of a centralized chain management process; with only the Russian branch which handles its own distribution and warehousing operations. In the past, operations at the Mr. Empanada restaurant were tracked. The restaurants managers would keep an inventory on food objects and utensils, among other things. Everything that was needed for the restaurant to operate on various shifts would be ordered for on the day before from the distribution center. However, changes were made which made it easier to follow the business operations. With the introduction of automation, the various requirements of different franchises are noted and recorded by a computer. The normal routine today is that the distribution center at Armenia Avenue ships the needed items to various franchises by following a regular schedule. This has allowed the restaurant to be able to serve more customers faster and more efficiently. It has also allowed the business to benefit from cost cutting through discounts that it gets from regular supplies when it regularly purchases whole sale products (Partridge). Outbound